Shipping & Returns
Fast shipping across India with easy returns and exchanges
Fast Delivery
48-72 hours delivery across India
Store Pickup
Visit our Delhi store Mon-Sat
Easy Returns
Simple return process with video proof
Shipping Policy
Domestic Shipping (India)
We offer to ship anywhere in India.
Once the order is placed, allow us 1 - 3 Working days to process and ship your order.
Handmade World uses DTDC courier company to ship your products. Few of the places where DTDC doesn't service, we ship it through other leading courier companies.
Generally, the time taken to deliver any product anywhere in India is estimated as 48 hours to 72 hours (it may differ during difficult times).
Order Placed
You receive order confirmation email
1-3 Working Days
We process and pack your order
Order Shipped
You receive tracking details via email
48-72 Hours
Your order arrives at your doorstep
International Shipping
We do offer International Shipping.
For International Shipping Inquiries:
Please WhatsApp us for more information:
Our team will provide you with shipping rates and delivery timelines for your location.
Tracking Your Order
After any parcel is dispatched, you will get an email containing the details related to your parcel.
In case you have any questions, please email us at handmadeworldcraftsupplies@gmail.com.
Note: Delivery times may vary during peak seasons, festivals, or unforeseen circumstances. We will keep you updated via email.
Pick Up Service
You can always visit our Store for Purchase and Enquiries.
Store Hours:
Monday to Saturday: 7am to 10pm
Sunday & General Holidays: Closed
Store Address:
F-20 Nandram Park, Mahavir Enclave Part 3
Landmark: Bindapur DDA Flats, E Block
Delhi - 110059
Contact:
Benefits of Store Pickup:
- See products before you buy
- Get expert advice from our team
- No shipping charges
- Immediate product availability
- Browse our complete collection
Return & Exchange Policy
IMPORTANT: Return and Exchange Policy applies ONLY when you show us an Opening Video of the Parcel received.
* Opening Video is a MUST *
How to Record Opening Video:
- Start recording BEFORE opening the parcel
- Show the outer packaging clearly with shipping label visible
- Open the parcel carefully while keeping the camera focused
- Show all products received inside the parcel
- If products are damaged, clearly show the damage on camera
- Keep the video continuous (do not edit or pause)
- Video should be clear and well-lit
Return/Exchange Process:
Create a video of opening the parcel from start to end, showing us all the products. If the products are damaged, then we will issue a Return or Exchange.
If you haven't recorded the Video of opening the Parcel, we won't be able to help with the Return.
What We Accept for Return/Exchange:
- Damaged products with video proof
- Wrong items delivered (with video proof)
- Defective products (with video proof)
- Missing items from your order (with video proof)
What We Don't Accept:
- Returns without opening video
- Products damaged due to misuse
- Customized or personalized items
- Items marked as final sale
For Return/Exchange Enquiries, Contact Us:
Phone:
Email:
handmadeworldcraftsupplies@gmail.com
Send your opening video along with order details to initiate return/exchange.
Have Questions About Shipping?
Our team is here to help with all your delivery and return queries